I help what works
continue to work at scale.
continue to work at scale.
BrieAnna Patrick
A fixed-scope, fixed-price engagement that ends with a written roadmap you can act on with or without me. Most firms find the cost of what's already broken inside the first week.
How work actually moves through your firm, from first call to closed file — the real flow, not the org chart.
Every tool you're paying for, what it's actually doing, and a build, buy or kill recommendation with the cost of each.
Sequenced so the highest-risk thing gets fixed first, priced, and written so someone other than me could execute it.
What breaks next as caseload grows, and roughly when — so the next failure isn't a surprise.
I sit with the people who actually run the work — intake staff, paralegals, whoever touches the file. Not the partners' description of the process, the real one.
Every system gets opened, costed and pressure-tested. This is where most firms discover what they're paying for twice.
The roadmap gets written and sequenced, then I walk your partners through all of it in plain language and answer for every recommendation in it.
Many firms take the roadmap and run it themselves, and that's a legitimate outcome — it's written to be executable without me. Where it makes sense to keep going, the diagnostic converts into a retained fractional CTO engagement and the fee is credited against your first month.
Either way you own the document.
Twenty-five minutes to work out whether a diagnostic makes sense for your firm. Bring what's frustrating you and roughly what you spend on software and outside technology help.
